Privacy Policy for Valley Greenhouse Website
One of our main priorities is the privacy of our visitors. This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through valleygreenhouse.ca or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that we do not own or control.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in the Valley Greenhouse Shop. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our Shop, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
How we use your information
To fulfill your order we will need certain critical information such as name, address, postal code, and information about the product you are ordering. We use this data to fulfill orders, settle disputes and provide customer service.
We use the aggregate (not personal) information we collect in various ways, including to:
Provide, operate, and maintain the Valley Greenhouse Shop
Improve, personalize, and expand the Valley Greenhouse Shop
Understand and analyze how users interact with the Valley Greenhouse Shop
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Valley Greenhouse Shop, and for marketing and promotional purposes
Send you emails or messages
Find and prevent fraud
Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period of 4 years.
GDPR Data Protection Rights of Valley Greenhouse Shop
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you would like to exercise any of these rights, please contact us at contact@valleygreenhouse.ca. Alternatively, you may mail us at:
Valley Greenhouse
Box 865
Swan River, MB
R0L 1Z0
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